Effective as of May 10th, 2025

UpStream Towing, LLC ("UpStream Towing," "we," "us," or "our") welcomes you to our website and we're excited to work with you. We are committed to protecting the privacy and security of our customers' information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of personal information provided by users of our services.

Information Collection
We collect information that you voluntarily provide to us, including:

• Personal Identification Information: Including but not limited to, internet data including your IP address, your name, address, telephone number, email address, and payment information.

• Service Data: Details of the towing services you have requested, including location data and any other relevant information about the condition or circumstances of the service.

• Usage and Device Information: Information about how you interact with our website, IP address, web browser details, and information collected through cookies.

 

Use of Information
The information we collect is used for the following purposes:

• To provide you with the requested towing services.

• For billing and payment processing.

• To improve our services and customer experience.

• To communicate with you regarding your use of our services and to respond to your inquiries.

• For internal record keeping and administrative purposes.

• To comply with legal obligations and safety regulations.

 

Information Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. Your information may be disclosed:

• To our employees or contractors who require this information to provide services to you.

• To payment processors or financial institutions to process payments.

• As required by law, such as in response to a subpoena or search warrant.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of UpStream Towing's assets.

 

Data Security
We take reasonable measures to protect the security of your personal information from unauthorized access, use, alteration, and disclosure.

 

User Access and Control
You may contact us to inquire about, modify, or delete any personal information that we hold about you.

 

Cookie Policy
Our website may use "cookies" to enhance your experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

 

Changes to Privacy Policy
We reserve the right to update or modify this privacy policy at any time. If we make changes, we will post the revised policy here and update the effective date at the top of this policy.

 

Contact Information
If you have any questions or concerns about this privacy policy or our treatment of your personal information, please contact us at:

 

UpStream Towing, LLC
Upstreamtowing@gmail.com
573-434-0963
By using our services, you consent to the terms of this Privacy Policy.